These terms govern access to and use of Claimari. Claimari is operated by Tavri Inc.
Last updated: July 13, 2026
These Terms of Service ("Terms") govern your access to and use of the Claimari warranty and repair claims platform, websites, and related services (the "Services"), operated by Tavri Inc., a Wyoming corporation ("Claimari," "we," "us," or "our").
By creating an account or using the Services, you agree to these Terms. If you are entering into these Terms on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to that organization.
Claimari helps organizations register equipment, read equipment nameplates through automated extraction, and file, track, and manage warranty and repair claims with manufacturers and suppliers. Features and availability may change as we improve the Services.
Claimari may offer free, paid, and enterprise plans. Paid subscriptions are billed on the cycle described at purchase. By subscribing, you authorize Claimari and its payment processor to charge your payment method on a recurring basis until you cancel.
Enterprise plans may be billed by invoice under a separate order form. Fees already paid are non-refundable except as required by law or expressly stated in a separate agreement. Fees are exclusive of taxes, and you are responsible for applicable taxes.
Claimari is a tool that helps you prepare, send, and track warranty and repair claims. Claimari does not guarantee any claim outcome. Whether a claim is accepted, honored, repaired, or paid is determined by the relevant manufacturer, supplier, warranty terms, and applicable law.
Claimari uses automated extraction to read details from equipment nameplates and to interpret claim-related messages. Automated extraction may be incomplete or incorrect. You are responsible for reviewing and confirming extracted details before relying on them or filing a claim.
You agree not to use the Services in violation of law or the rights of others, upload content you lack the right to submit, attempt unauthorized access, disrupt security, reverse engineer or scrape the Services, send unlawful or abusive communications, or interfere with others' use of the Services.
You retain your rights in equipment records, images, claim content, and other materials you submit ("Customer Content"). You grant Claimari a limited license to host, process, transmit, and display Customer Content as needed to provide the Services, including sending claims to manufacturers and using subprocessors as described in the Privacy Policy and Subprocessors page.
Claimari may create and use de-identified, aggregated information about equipment reliability to operate and improve the Services and to provide industry insights. This does not include Customer identity, account details, or claim correspondence.
The Services, including all software, design, and content provided by Claimari excluding Customer Content, are owned by Tavri Inc. and its licensors. "Claimari," "Tavri," and related marks are our property and may not be used without permission.
The Services rely on third-party providers for automated extraction, email delivery, payments, hosting, and related functionality. Claimari may also transmit claim information to manufacturers, suppliers, or service providers at your direction. We are not responsible for third parties' acts, omissions, or terms.
The Services are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Claimari does not warrant that the Services will be uninterrupted, error-free, or secure, that extraction will be accurate, or that any claim will be accepted or paid.
To the maximum extent permitted by law, Claimari and Tavri Inc. will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill, arising from or related to the Services.
You will indemnify and hold harmless Claimari and Tavri Inc. from claims, damages, and expenses arising from your Customer Content, your use of the Services, or your violation of these Terms or law.
We may suspend or terminate access if you breach these Terms, fail to pay, or where necessary to protect the Services or others. On termination, your right to use the Services ends; provisions that by nature should survive continue to apply.
We may modify the Services and these Terms. If we make material changes, we will provide notice by posting an updated version with a new date, by email, or through the Services. Continued use after changes take effect constitutes acceptance.
These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-laws rules.
Questions about these Terms can be sent to info@tavri.com or through the Claimari contact form.
